Guarantee conditions

Guarantee – in its most beautiful form

OSRAM energy saving lamps don't just look good and help save energy - they also have long lifetimes. OSRAM is committed to the high quality of its products and its promise of longevity, and guarantees replacments for energy saving lamps that fail during the guarantee period.

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10-year lifetime - 5-year guarantee

OSRAM provides a five-year guarantee for: OSRAM DULUX SUPERSTAR

If the lamp fails during the first five years with non-commercial use due to a product fault, we will replace it free of charge. Under guarantee.

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6-year lifetime - 3-year guarantee

OSRAM provides a three-year guarantee for: OSRAM DULUXSTAR

If the lamp fails during the first three years with non-commercial use due to a product fault, we will replace it free of charge. Under guarantee.

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Guarantee enquiries

Do you have a question regarding our guarantee services that is not answered in our FAQs?

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Here's how the guarantee works

OSRAM compact fluorescent lamps that fail to work properly as a result of a product defect in non-commercial applications during the specified period are covered by the OSRAM guarantee.

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Countries list

The guarantee applies to non-commercial use of the lamp in Europe..

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